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Verminderde kwaliteit

Delivery instability for Paybylinks and notifications by Email

feb 25 om 18:48 UTC
Getroffen services
Gateway

Opgelost
feb 25 om 23:45 UTC

The instability affecting email delivery has been fully resolved. All services, including PaybyLink delivery, payment notifications, and export file generation, are operating normally.

Our engineering team has confirmed that the backlog has been processed and delivery rates have stabilized across all providers. We will continue to track our internal monitoring to ensure ongoing stability.

We apologize for any inconvenience this may have caused.

Bijgewerkt
feb 25 om 21:05 UTC

We have successfully applied a patch to address the email delivery instability. Email services, including PaybyLink delivery, payment notifications, and export file generation, are beginning to recover as the backlog is processed.

Please note that delivery may return gradually as providers normalize the flow. Our engineering team will continue to monitor the situation closely until full stabilization is confirmed.

We appreciate your patience.

Aangemaakt
feb 25 om 18:48 UTC

We have identified an instability affecting email delivery across several providers. Our engineering team has already identified the cause and is working on a solution to stabilize the service as quickly as possible.

Recommendation: To ensure immediate delivery during this period, we recommend sending PaybyLinks via SMS or WhatsApp as well.

We apologize for the inconvenience.